Lorna Dougan

Operations Manager

Lorna is an energetic and passionate HR professional and has achieved CIPD Membership Associate (Assoc CIPD).  Lorna joined the Centrestage Team in March 2016 leaving behind a very successful 15-year career with McDonald’s Restaurants Ltd. Lorna has both operational and corporate experience and after being fast-tracked through the McDonalds Business Management program, she was supervising several restaurant operations equating to over £10million turnover within the Central Belt.

She then moved into the People Team within the McDonald’s UK HR Operations team, with her final position seeing her head up the HR Business Partner role for Scotland, Northern England and Northern Ireland where she was responsible for implementing best in class people management interventions and training solutions, taking responsibility for over 50,000 employees across the Northern Region. Currently, Lorna oversees our project delivery teams and already has a proven track record in unlocking the potential of team members across our community, giving them the confidence and skills to become the best version of themselves.